How to place a Store Pickup Order: Order online and click the Store Pickup button at checkout, choose the Store location you would like to pick up your order at and choose a date that you would like your order to be ready on. Please keep in mind, that at this time Store Pickups are on Tuesdays and Thursdays only. Continue to checkout and complete your order.
What day will my order be ready? Your Store Pick up will be ready on the date you chose at checkout. Once your order is ready, you may pick it up that day after 1pm or any day following the ready date. Please keep in mind that our Irvine Office location is closed on the weekends/holidays.
How will I know when my order is ready? We will send you a reminder e-mail letting you know that your order is ready for pick up.
What day can I pick up my Store Pickups? Once your order is ready, you may pick it up during our Store hours. Please see our Location’s page for more details.
What Stores can I choose to pick up my order from? At this time, you may pick up your order from the following locations: Costa Mesa, Newport Beach, Huntington Beach and our Irvine Warehouse.
Can I still pick up my order at the Irvine Warehouse? Yes, click the Store Pickup button and choose Irvine Warehouse as the store you would like to pick your order up from. Our Store Pick-Up Hours for our Irvine office are Monday-Friday, 10 am-4pm (This excludes weekends and/or holidays). We will e-mail you when your order is ready for pick up!
How do I pick up my order at the Store? Please give your full name to a Store Employee and let them know that you are picking up an online order. Since payment is done over our website, you will not need to pay at our store. A Store Employee will then hand you your order and ask you to confirm via signature on our Log Sheet that you received your order.
How long do I have to pick up my order? You will have 14 days from your order date to pick up your order from the store that you chose. If you are unable to pick up your order within 14 days, your order will be transferred back to our Irvine Warehouse and an Online Customer Service Associate will be in contact with you to arrange a date for pickup.