No time to wrap your gifts? Allow us to do it for you! All items in your order will be wrapped in a festive and decorative gift box before being securely packaged for delivery. If you would like to add a gift message to your order, please write it in the section provided at checkout. A gift receipt will be included in the box.
*Box fits two clothing items.
*Box does not fit shoes.
1. What is No Rest For Bridget's Return/ Exchange Policy?
We want to ensure that you are completely satisfied with your shopping experience at No Rest for Bridget. If for any reason you are dissatisfied with a purchase, you are able to return or exchange your purchase within 30 days of your order's shipment date. Items must be in their original form, unworn, unwashed and with original tags attached in order to receive a full refund or exchange. Shipping and handling on returned merchandise is non-refundable unless the wrong item was shipped or the product was received damaged. Refunds will be made in the original method of payment only. Without a receipt, a store credit at current price will be given. Shipping fees are nonrefundable. Customers are responsible for the cost of shipping back the return items.
For international orders, customers are responsible for VAT and Custom Duty Taxes.
If there is any issue with the merchandise you received please contact us at: firstname.lastname@example.org within 5 business days of receipt.
2. How can I make a return?
Returns via Mail: In order to have a successful return, please fill out the Return/ Exchange Form that you received in your original package, include your receipt and make sure you package the item(s) in its original form with the tags attached. Please mail your return item(s) to our Irvine warehouse:
17885 Sky Park Cir. 21E Irvine, CA 92614
Online Returns in Store: If you are a local customer, you may return your order at our Irvine office or at any No Rest For Bridget Store. See here for details.
**Remember, items must be returned within 30 days from the shipment date to get your refund!
3. Are there any items I cannot return/exchange?
Yes, the following items are not eligible for a refund/exchange and will be denied:
*Returns/exchanges received after 30 days of the original shipment date.
*Damaged, washed, worn or altered items, including items returned with deodorant, makeup, smoke, perfume and/or stains.
*Any items on our Sale page
*Any opened beauty products.
*Shoes without the original box. Shoe box must be good in good condition and may not be used as a shipping box or it will be not be eligible for a refund.
**Please keep in mind that No Rest for Bridget reserves the right to determine eligibility for refunds, and to update this Policy at any time without notice.
4. Where do I send my return merchandise?
Send your return merchandise to:
No Rest for Bridget Returns and Exchanges
17885 Sky Park Circle 21E
Irvine, CA 92614
*Please consider delivery confirmation/shipping insurance for your return/exchange package, as No Rest for Bridget is not responsible for any lost returned/exchanged packages.
*Please allow 7-10 business days upon receipt of the package for us to process your return. Refunds will be issued back in the original form of payment or online store credit.
5. How do I make an exchange?
Exchanges via Mail: Since many of our items sell out quickly, the best way to make an exchange is to place a new order for the item(s) you want. This will ensure that your item(s) is still in stock. We will provide a pre-paid USPS label for you to send us back the item(s) you are exchanging. Please contact us at: customerservice(at)norestforbridget.com to receive your pre-paid label. When mailing your exchange back to us, please be sure to fill out and include the Return/ Exchange Form. Once we receive your exchange, we will refund your order to the original form of payment, and send you a confirmation email. All exchanges must be made within 30 days of your order's shipment date.
Online Exchanges in Store: If you are a local customer, you may exchange your order at our Irvine office or any No Rest For Bridget Store. See here for details.
*Please note that gift cards, cosmetics, undergarments, jewelry, swimwear and special custom orders cannot be returned or exchanged: unless received damaged, defective, or the wrong item(s) shipped.
6. Can I return sale items?
Sale items are final sale and may not be returned or exchanged. Please keep in mind that discounts are not eligible on prior purchases.
7. What are the terms and conditions?
We inspect all returns/exchanges and we reserve the right to deny or refuse a full refund based on the returned condition. Items that do not match the criteria above are subject to denial, store credit, and a 20-50% restocking fee. By purchasing from norestforbridget.com, you accept these terms and conditions.
8. Can prices differ from norestforbridget.com and NRFB retail stores?
Yes, prices on norestforbridget.com may often differ from No Rest For Bridget retail stores.
9. I lost my return information sheet that came with my package. Where can I get another one?
You can download one here: Return Information.
10. I need a gift receipt with my purchase, how do I request one?
Please specify at checkout under the "Notes" section which items in your order you would like a gift receipt for. We will include your requested gift receipt with your package.
What provider handles the shipping?
USA shipping is handled by the United States Postal Service.
How will my order be processed?
Domestic orders received before 3pm Monday-Friday EST will be processed within 24-48 hours pending item availability and credit card verification. Orders placed after 3pm EST will begin processing the following business day (This excludes Saturday, Sunday and holidays). Expedited orders placed before 12pm PST will be shipped the same day or the following business day if placed on the weekend. Please keep in mind that orders over $100 will require a signature at delivery.
Are Saturday shipments available?
We do not ship orders out on Saturdays and Sundays.
How will I know when my package will arrive?
An estimated time frame of order deliveries can be found on the chart above. Please see the chart for any clarifications. If you have any other questions or concerns, please contact us at customerservice[at]norestforbridget.com Monday-Friday 9am-5pm PST.
No Rest For Bridget is not responsible for any packages delivered by USPS that are lost/stolen/damaged. In the event that a package is lost or stolen, please contact your closest USPS.
Please see below charts for assistance in shipping rates.
What provider handles international shipping?
International shipping is handled by the United States Postal Service (USPS).
Which countries do you ship to?
We currently ship internationally to Canada, Europe, and Australia.
Who should I contact with questions regarding my international order?
All inquiries regarding your international order should be directed to our customer service email at customerservice[at]norestforbridget.com.